Shipping and returns

SUBSCRIPTION BOXES:

All the boxes are sent out on the 7th of every other month and will arrive within 2-5 working days (Monday-Friday, excluding bank holidays)

INDIVIDUAL COLOURS:

Standard UK delivery
2-5 Working days

 

£2.95

Next day delivery
Order by 12 midday and receive your order by the next working day

£5.95

SUBSCRIPTION RETURNS

We only accept refunds for unopened ASHE London subscription boxes. If this isn’t the case, we won't be able to offer a refund but instead will be happy to replace any damaged items. Just fill out the returns form below and we’ll get back to you as soon as we can.

If you do wish to return a box back to us, please do so within 14 days of your box being delivered. After this period, we will not accept your box back for a refund. To return your box back to us, please fill out the returns form below and we’ll be in touch with how to process your return.

INDIVIDUAL RETURNS

You can return an ASHE nail colour in its original condition for a full refund. We’ll refund you within 14 working days from when we receive the returned goods. Refunds will be via the original payment method used (excluding any delivery charges) and we’ll send you an email to confirm.

If you’ve requested an exchange or replacement nail colour, we’ll process this within 7 working days of receiving your returned goods and deliver via standard UK delivery.

Please note, it’s your responsibility to cover the cost of returning the goods and also ensuring that the goods are adequately packed. Please make sure you receive a proof of postage when you return the goods to us. Keep hold of this proof of postage in order to provide proof to us that you have returned the products, in the unlikely event that we do not receive the returned parcel.

For a refund or exchange, just fill out the returns form below and we’ll get back to you as soon as we can with details on how to proceed.

Please note that a full refund will not be provided for any goods that show signs of unreasonable use.

If any ASHE London goods you receive are damaged or faulty in any way, or not what you originally ordered we’ll be happy to exchange the items or offer you a refund. Just make sure you fill out our returns form below so we can process your request.

RETURNS FORM:

Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Thank you!

Shipping and Returns

We're sure your going to love your ASHE London Colours, but if for any reason you don't...

SUBSCRIPTION BOXES:

All the boxes are sent out on the 7th of every other month and will arrive within 2-5 working days (Monday-Friday, excluding bank holidays)

INDIVIDUAL BOXES:

Standard UK Delivery
2-5 Working days 

£2.95

Next day delivery
Order by 12 midday and receive your order by the next working day

£5.95

SUBSCRIPTION RETURNS:

We only accept refunds for unopened ASHE London subscription boxes. If this isn’t the case, we won't be able to offer a refund but instead will be happy to replace any damaged items. Just fill out the returns form below and we’ll get back to you as soon as we can.

If you do wish to return a box back to us, please do so within 14 days of your box being delivered. After this period, we will not accept your box back for a refund. To return your box back to us, please fill out the returns form below and we’ll be in touch with how to process your return.

INDIVIDUAL RETURNS:

You can return an ASHE nail colour in its original condition for a full refund. We’ll refund you within 14 working days from when we receive the returned goods. Refunds will be via the original payment method used (excluding any delivery charges) and we’ll send you an email to confirm.

If you’ve requested an exchange or replacement nail colour, we’ll process this within 7 working days of receiving your returned goods and deliver via standard UK delivery.

Please note, it’s your responsibility to cover the cost of returning the goods and also ensuring that the goods are adequately packed. Please make sure you receive a proof of postage when you return the goods to us. Keep hold of this Proof of Postage in order to provide proof to us that you have returned the products, in the unlikely event that we do not receive the returned parcel.

For a refund or exchange, just fill out the returns form below and we’ll get back to you as soon as we can with details on how to proceed.

Please note that a full refund will not be provided for any goods that show signs of unreasonable use.

If any ASHE London goods you receive are damaged or faulty in any way, or not what you originally ordered we’ll be happy to exchange the items or offer you a refund. Just make sure you fill out our returns form below so we can process your request.

Value is required
Value is required
Value is required
Value is required
Value is required
Value is required
Thank you!

DISCOUNTS AND GOOD STUFF

 

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DISCOUNTS AND GOOD STUFF

 

Enter your email for updates on product drops, special offers and all our news.

We promise we won’t spam you.

Thank you!